General

  1. My StreetPoints are gone! What happened?

  2. Can I use the app offline too?

  3. What is the 12-7-30 rule?

  4. Why do we use Google Play Services?

  5. What are don'ts?

  6. What do I have to be careful of when completing photo-tasks?

  7. How old do I have to be to use Streetspotr?

  8. There are not many Spots in my region - why?

  9. I can’t login on your website!

  10. I didn’t receive my verification mail!

  11. How long does it take to review my Spot?

  12. Can I do Spots with a friend?

  13. Why are Spots I have already finished, still visible on my friend’s map?

  14. I didn’t receive certain Badges!

  15. Do I always have to start over when collecting StreetPoints?

  16. My Spot has been rejected – what now?

  17. How do I get rated?

  18. How can I filter paid and unpaid Spots?

  19. How can I find just a specific type of Spot? There are too many Spots on the map!

  20. I found a bug!

  21. How can I see Spots in other cities?

  22. For some jobs I have to spend money. Why?

  23. My data allowance is used up by Streetspotr way too fast!

  24. I get the message that my connection is too poor to upload my results!

  25. I see Spots on the map with a green zero! What does this mean?

  26. What can I do to prevent my Spots from getting rejected?

  27. What is StreetNews?

  28. What are Badges?

  29. What are StreetPoints?

  30. Why has my Spot been rejected?

  31. Can I pause a Spot and continue it later?

  32. How much time do I have to complete a Spot?

  33. How many Spots can I accept per day?

  34. I can see a Spot on my map, but I can’t accept it. Why not?

  35. What is a Spot?

  36. Where is Streetspotr available?

  37. What do I have to do to become a Streetspotr?

  38. Am I eligible to be a Streetspotr?

  39. Is Streetspotr free to use?

  40. What is Streetspotr?

Feedback and Knowledge Base