General ← Knowledge Base My StreetPoints are gone! What happened? Can I use the app offline too? What is the 12-7-30 rule? Why do we use Google Play Services? What are don'ts? What do I have to be careful of when completing photo-tasks? How old do I have to be to use Streetspotr? There are not many Spots in my region - why? I can’t login on your website! I didn’t receive my verification mail! How long does it take to review my Spot? Can I do Spots with a friend? Why are Spots I have already finished, still visible on my friend’s map? I didn’t receive certain Badges! Do I always have to start over when collecting StreetPoints? My Spot has been rejected – what now? How do I get rated? How can I filter paid and unpaid Spots? How can I find just a specific type of Spot? There are too many Spots on the map! I found a bug! How can I see Spots in other cities? For some jobs I have to spend money. Why? My data allowance is used up by Streetspotr way too fast! I get the message that my connection is too poor to upload my results! I see Spots on the map with a green zero! What does this mean? What can I do to prevent my Spots from getting rejected? What is StreetNews? What are Badges? What are StreetPoints? Why has my Spot been rejected? Can I pause a Spot and continue it later? How much time do I have to complete a Spot? How many Spots can I accept per day? I can see a Spot on my map, but I can’t accept it. Why not? What is a Spot? Where is Streetspotr available? What do I have to do to become a Streetspotr? Am I eligible to be a Streetspotr? Is Streetspotr free to use? What is Streetspotr?